Facilitators need to learn a wide range of skills to feel confident to start facilitating sessions, so good training is really important. In this section we summarise the training we gave diabetes support facilitators.

The RAPSID training programme syllabus

Section 1. Understanding the RAPSID study and becoming a facilitator
The key components of peer support; how much time is required to be a facilitator; timetable of training; group work on peer support and previous experience of it; a reflection on skills possessed which might help with the role; definitions.

Section 2. Understanding the skills used in peer support facilitation
The basic skills required; listening skills; minimal encouragement techniques; asking open questions; problem solving; barriers to care; goal setting; getting the most from healthcare professionals; self-management.

Section 3. Challenging situations
Challenging situations; role play; recognising depression; happiness.

Section 4. Facilitating your peer support sessions
Example outline session; setting up the; tips for running the first meeting; things to watch out for in groups; linking with health professionals.

Section 5. What the study team will need from you
Suggested plan for first six sessions; completing paperwork.

Section 6. Support for facilitators
Support available for facilitators; making use of the study nurse; contact details/buddy list.

Other things we might include:

  • The format of training e.g. length, structure
  • Who will be the trainers
  • How to get the most out of a training programme
  • Dealing with non-attendance at training
  • Refreshers?
  • Where to locate training, for facilitators

For information on diabetes, please see the page here.